Shipping

We ship tools and accessories to Canada and the USA via Canada Post, the US Postal Service and FedEx.

We do not ship ladders (see details below for purchasing ladders).

Orders are packaged and shipped daily, but only on weekdays. You will receive tracking information by email once your package has been received by Canada Post or FedEx.

Canada Post Christmas 2022 'Mail-By' Dates

Based on dates provided by Canada Post, orders must be placed by the following dates in order to be delivered before Christmas.

Victoria & Local Area - December 20

British Columbia - December 18-20

Rest of Canada - December 11-19

USA - December 14 

Flat Rate Shipping in Canada (via ground)

If you live in BC, we'll ship your small hand tool order for a $5 flat rate, over-sized tools for $20*.

For out-of-province Canadians, we offer a $15 flat rate for small hand tools, and $40 on over-sized tools*.

*Note: we have a few extra-heavy tools, like those in our King of Spades collection, that ship for $40 flat rate within BC and $60 flat rate for the rest of Canada.

For destinations outside Canada, our shipping calculator will automatically provide shipping rates for small tools, but you won’t be able to complete transactions for over-sized items. Please contact us by email to obtain a shipping estimate on orders that contain over-sized items.

Local Pick-up from our Victoria showroom

Vancouver Island customers can choose the 'Local pick-up' option at checkout. Our showroom is located at 169 Langford Street in Vic West, click here for hours & location.

In-person shopping at our NEW Vancouver showroom

We also have a new Vancouver showroom where you can shop in person. It is located at 418 East Kent Avenue South, Unit 121. Open hours are limited so please check here for hours & location.

At this time, it's not possible to order online for Vancouver showroom pick-up. 

Purchasing Ladders

Ladders can be ordered on our website for pick-up from our Victoria & Vancouver warehouses. Due to the high cost of shipping such large items and the risk of damage during shipping, we do not offer a shipping option.

For website orders, please select the appropriate warehouse location for pick-up during the check out process. Please contact us if your preferred warehouse location is not available at checkout and we will advise on incoming stock.

Ladders can also be purchased in person from our Victoria or Vancouver showroom or through one of our retailers in the Victoria or Vancouver areas. Check out our "where to buy" page for retailers.

FedEx Shipping Options

Please contact us for FedEx shipping options.  

Shipments to the USA

Please contact us if you would like to order an over-sized item or other shipping options, and we would be happy to provide a shipping rate. 

Gardener's Kit is not responsible for any import charges or taxes incurred on deliveries to the USA.

Shipments to the USA can be delayed on account of customs clearance wait times, as well as USPS sorting facility processing delays.