Shipping

We ship tools and accessories to Canada and the USA via Canada Post, USPS and FedEx. Orders are packaged and shipped daily, but only on weekdays. 

You will receive tracking information by email once your package has been received by Canada Post or FedEx.

 

Flat Rate Shipping in Canada

If you live in BC, we'll ship your small hand tool order for a $5 flat rate, oversize items for $20.

Out-of-province folks, we offer a $15 flat rate for small hand tools, but you'll have to contact us for a quote for bigger items. 

Local Pick-up

Victoria customers, you can also choose the 'Local pickup' option at checkout. Our warehouse and showroom is located at 169 Langford Street in Vic West. Hours: Monday-Friday, 12-5pm, or by appointment.

Vancouver customers, check out our Pop-Up shop open during November and December at 3283 Main Street @ 17th. Hours: 12-5pm, Wednesday-Sunday.

Purchasing Ladders

Ladders can be ordered on our website for pick up from our Victoria, Vancouver and Toronto warehouses. Due to the high risk of damage during shipping, we do not offer a shipping option.

For website orders, please select the appropriate warehouse location during the check out process. Please note, warehouse are open for ladder pickups are Monday-Friday only.

Ladders can also be purchased in person from our Victoria showroom or the Vancouver Pop-up shop, or through one of our local retailers.

Check out our "where to buy" page for local retailers.

 

FedEx Shipping Options

At checkout, you will be offered 2, 3 or 7 day-guaranteed shipping options with prices. Guaranteed delivery days commence once the package is received by FedEx. Please allow for processing time at Gardener's Kit. We do our best to get orders out same day or next day.

 

Shipments to the USA

Gardener's Kit is not responsible for any import charges or taxes incurred on deliveries to the USA.

Shipments to the USA can be delayed on account of customs clearance wait times, as well as USA sorting facility processing delays. Due to the impact of Covid 19, many sorting facilities have been experiencing significant delays.

Please contact us if you would like to order an oversize item or other shipping options, and we would be happy to provide a shipping rate.