Returns & Exchanges

Returns & Exchanges

We offer a full refund or exchange, within 14 days of delivery, for any goods returned in entirely unused condition, in their original packaging and ready for resale.

Customers are responsible for return shipping costs, and we recommend you use a fully trackable service with insurance.

Gardener's Kit is not responsible for any damage during return shipping. We will refund the original order upon receipt of the returned goods.

Damaged or Defective Items

If an item arrives damaged, we will fully refund or replace the item provided we receive notification within 7 days of delivery.

Please contact us and provide pictures of the damage or defect, and we will assess. Items found to be defective or damaged will be replaced free of charge.